Software Asset Management People

People are key enablers of a Software Asset Management (SAM) program. It is extremely important that the key people in your organisation are identified and engaged in your SAM program. These people would cover very broad roles in your organisation ranging from the CEO to the person that administers an IT system. All of these people and the different groups they belong to are critical to a SAM program. These people need to become enablers in your program of work. This will require you to have a high level of communication skills as you engage them. If these people are not aligned to your SAM program they can detract or disable a program. To ensure these people support your SAM program you need to develop their understanding in SAM to ensure that their processes and procedures are aligned and supporting SAM and they themselves become key advocates of SAM. This requirement applies equally to your own SAM team and to other teams in your organisation.

1. Introduction to Education Planning

Education planning is the process in identifying what information is required to be provided, who is it to be provided to, when is it being provided and how is the information being provided. When these four requirements are identified, cross-check that these requirements are addressing the identified need for. To request this article click on the appropriate button for members and non-members.

2. Code of Ethics

A Code of Ethics is a mandatory requirement in any organisation. These inform staff on what the organisation considers to be acceptable behaviour and resultant actions. In SAM there are many commercial touch points that require a Code of Ethics to be established. Adherence to the Code of Ethics will protect both the organisation and the individual, and limit the risks to both. To request this article click on the appropriate button for members and non-members.