Australian Software Asset Management Association




Software Asset Management 

Server Software

 Print this page (Known IE printing problem) 




The management of software installed on servers is challenging when there are few or no controls in place. The administrators of these servers are primarily focused on server availability and will seek to have the highest capacity server with the most robust and feature rich software. This can be counterproductive to Software Asset Management (SAM) goals of only deploying to what has been authorised to be deployed, which in all cases is not exceeding the organisations licence entitlements. It is important that the SAM team are aware of what events trigger changes to servers, where changes to the deployment of software could occur.

For business as usual, break fix of servers is an event where there is opportunity to make changes that could affect the software licence deployment and entitlement. Changes to CPU’s could affect a capacity licence model, rebuilding of the server could introduce additional virtual servers than what was previously configured.

For projects the events could be:

• New capability being added to existing servers, that requires additional clustering requirements or additional licences for server to server connections.

• Increased use of existing capability may mean more user licences are required or additional capacity is implemented that requires additional software licensing due to the capacity licensing model.

• Hardware reaching end of life, may see new servers replacing them which are much more powerful and they require additional software licensing

• Software reaching end of life and this software is upgraded to a supported version. This will require rights to upgrade or the purchase of new software licences. In both instances the EULA that applies to the new software version will apply and not the old EULA for the previous version.

• Consolidation of existing hardware could either increase or decrease costs

• Decommissioning of servers without reclaiming the software licences for reuse.

The following management techniques could be used:

• Make it easy for operations staff and project managers to engage with the SAM team, through well known channels. This could be the Service Desk, Group email or telephone, workflow.

• Continuous education programs on the SAM services, including induction mediums for new starters and project management hand books.

• Proactively promoting and offering SAM services

• Active and visible auditing program

• Being part of existing service management processes

By applying these management techniques the following outcomes can be achieved:

• Improved compliance

• Cost reductions in software and hardware

• Improved architecture designs

• Greater recognition of SAM benefits

• Corporate exposure of the SAM role and responsibilities

Server software is usually expensive and can quickly become more expensive if active management is not undertaken to keep software usage to less or equal to actual entitlements. Through rigorous and systemic management of server software, the SAM team will be undertaking a valuable and necessary role in ensuring that the organisation is effectively and efficiently utilising its software assets.


(IE Printing: - There are known IE printing problems that affect certain printer brands and printer types; Chrome and Firefox have no reported issues.)