Software Asset Management
Data integrity of the Software Asset Management information that is gathered
through automatic and/or manual methods is paramount in understanding the software licensing position.
Data integrity is achieved through the rigorous application of data controls and the verification through
auditing activities of the completeness and quality of the data. Data integrity is fundamental in
ensuring that Software Asset Management decisions are well informed through the availability of correct
and informative data. Data integrity will lower the risk profile for Software Asset Management , which
will lead to the safeguarding of the organisations assets and reputation.
The software licensing
entitlements data needs to be accurate and accessible for cross referencing to the installation and/or usage
data. Processes and procedures should be established and maintained to ensure that software licensing
entitlements data is accurate, maintained and stored. Discovered data through manual record keeping or
through the deployment of an automatic toolset needs to be mapped to the software licensing entitlement data
to determine the software licence position.
Select a random sample of devices
to manually audit for software installations and/or usage. Compare the audit findings and extrapolate that
across the entire platform that the software is installed. Verify that the discrepancies percentage is
within tolerance of your software licensing entitlements.
Validate that the correct
identifiers are being used, pay particular attention to software versions and bundled software. When
purchasing software request the unique identifiers that identify the software.
Establish a testing environment
where you can test your software identification and reconciliation processes and procedures prior to
implementing them in the production environment. The test environment should have the same software
installed, it will just be fewer in number. This will protect the larger production data being affected if
the testing failed.
In conclusion, it is critical that
there is data integrity to enable the SAM team to make informed decisions based on the accurate information
on licensing entitlements and the level of compliance.
(IE Printing: - There are known IE printing problems that affect certain printer brands and
printer types; Chrome and Firefox have no reported issues.)